Office Manager & Client Guide
Overseeing office operations, Sales Coordination, and managing billing and AR
We’re looking for a Office Manager & Client Guide
At YossiG, we don’t believe in background roles.
We believe in backbone roles.
This isn’t just a job. It’s the center of the action — the flow between sales, service, billing, and the beating heart of our brand.
You’re not just organizing. You’re orchestrating.
You’re not chasing tasks. You’re owning outcomes.
This role is about clarity, follow-through, and care — guiding clients through the full sales process, managing invoices and collections with professionalism and speed, and keeping the office running smoothly behind the scenes.
You’ll work closely with our designers, guide clients with clarity and care, and make sure every dollar gets collected, every question gets answered, and every project moves forward with confidence. You’re not just organizing a process. You’re creating an experience.
Your job is to own the flow.
Between people. Between systems. Between expectations and reality.
We believe in backbone roles.
This isn’t just a job. It’s the center of the action — the flow between sales, service, billing, and the beating heart of our brand.
You’re not just organizing. You’re orchestrating.
You’re not chasing tasks. You’re owning outcomes.
This role is about clarity, follow-through, and care — guiding clients through the full sales process, managing invoices and collections with professionalism and speed, and keeping the office running smoothly behind the scenes.
You’ll work closely with our designers, guide clients with clarity and care, and make sure every dollar gets collected, every question gets answered, and every project moves forward with confidence. You’re not just organizing a process. You’re creating an experience.
Your job is to own the flow.
Between people. Between systems. Between expectations and reality.
Who You Are
You’re sharp, grounded, and dependable.
You don’t wait to be told — you notice and act.
You are obsessed with clarity, and allergic to chaos.
You follow up, follow through, and find what’s missing.
You’re friendly, firm, and focused — and people just trust you.
You’re quick on your feet, great with numbers, and even better with people.
You don’t need a title to lead. You just do what needs doing — and do it well.
APPLY TODAY → You don’t wait to be told — you notice and act.
You are obsessed with clarity, and allergic to chaos.
You follow up, follow through, and find what’s missing.
You’re friendly, firm, and focused — and people just trust you.
You’re quick on your feet, great with numbers, and even better with people.
You don’t need a title to lead. You just do what needs doing — and do it well.
Position:
Office Manager & Client Guide
Department:
Administration
Reports To:
CEO
Location:
In-House – Brooklyn, NY - Near Williamsburg (Bushwick area)
Job Type:
Full Time, In-House, (Friday remote optional)
Compensation:
$65,000 – $75,000 (based on experience)
Benefits:
Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Referral Program, Team Events, Healthy & Collaborative Work Environment
Why does YossiG exist?
Our Mission is to design spaces that inspire the best in people.
Our team is united by the following five core values:
All ears; no airs
Assume you know nothing. Take the time to listen, connect, and hear the unspoken. With no airs, it’s always people first.
Keep growing
Seek more—more skills, more knowledge, more growth. Challenge the status quo, reject mediocre, and never stop at good; push for great.
Sign your name
Own it completely. Don’t just leave your mark, sign your name. Take responsibility, take initiative, take pride.
Surprise and delight
Dazzle by delivering the unexpected. Do that thing that will make eyes twinkle, smiles widen, and spirits soar.
See what others don’t
See around corners. Find solutions to problems clients didn’t know they had. Take the time to notice, innovate, and elevate
WHAT DOES WINNING LOOK LIKE?
At YossiG, we believe that every team member thrives when they know that they are winning in
their role. The following are the Success Statements, or statements that show what winning
looks like, in this role. When these Success Statements are consistently true, then
you are winning in your role.
1. Everyone who interacts with YossiG — clients, vendors, or guests — feels welcomed, cared for, and guided with warmth and professionalism.
2. The sales process runs smoothly. Every step is tracked, handed off, and followed through.
3. Invoices are sent accurately and on time. Payments are followed up until they are collected.
4. All billing, client, and project data is organized, updated, and easy to access.
5. The office runs like clockwork. Phones are answered, supplies are stocked, and the team is supported.
2. The sales process runs smoothly. Every step is tracked, handed off, and followed through.
3. Invoices are sent accurately and on time. Payments are followed up until they are collected.
4. All billing, client, and project data is organized, updated, and easy to access.
5. The office runs like clockwork. Phones are answered, supplies are stocked, and the team is supported.
WHAT YOU’LL DO:
- Guide clients through the sales process — from first inquiry to signed contract
- Managing calls, emails, and ensuring a smooth handoff to our design team.
- Managing the proposals and contract.
- Coordinate between clients and designers, managing meetings and follow-ups.
- Keep our CRM, systems, and internal tools updated and aligned.
- Set up projects in QuickBooks, Harvest, Wrike, and ACC (training provided).
- Send invoices, track payments, and manage billing communications.
- Managing calls, emails, and ensuring a smooth handoff to our design team.
- Managing the proposals and contract.
- Coordinate between clients and designers, managing meetings and follow-ups.
- Keep our CRM, systems, and internal tools updated and aligned.
- Set up projects in QuickBooks, Harvest, Wrike, and ACC (training provided).
- Send invoices, track payments, and manage billing communications.
- Follow up with clients professionally and persistently when payments are delayed.
- Flag issues, coordinate next steps, and communicate clearly with the team
- Track collections and move projects forward without dropping a beat.
- Ensure every project handoff is tight, complete, and client-ready.
- Support the team’s needs — from check deposits to onboarding new hires
- Be the calm point person the team and clients can count on — always one step ahead
- Flag issues, coordinate next steps, and communicate clearly with the team
- Track collections and move projects forward without dropping a beat.
- Ensure every project handoff is tight, complete, and client-ready.
- Support the team’s needs — from check deposits to onboarding new hires
- Be the calm point person the team and clients can count on — always one step ahead
WHAT YOU’LL NEED:
- 2–5 years in office management, sales support, billing/AR, or operations.
- Comfortable with client-facing communication in a fast-paced, detail-sensitive environment.
- Strong verbal and written communication Fast, clear follow-up — by email, phone, and in-person.
- Billing and collections coordination (not just data entry) Scheduling, coordination, and multi-project tracking.
- Confidence working with systems (QuickBooks, Harvest, ACC, Wrike).
- Obsessive attention to detail (in a good way).
- Strong with numbers, stronger with people.
- Comfortable with client-facing communication in a fast-paced, detail-sensitive environment.
- Strong verbal and written communication Fast, clear follow-up — by email, phone, and in-person.
- Billing and collections coordination (not just data entry) Scheduling, coordination, and multi-project tracking.
- Confidence working with systems (QuickBooks, Harvest, ACC, Wrike).
- Obsessive attention to detail (in a good way).
- Strong with numbers, stronger with people.
- Relational and professional
- Proactive and resourceful
- Calm under pressure
- Fast-paced, solutions-first, and grounded in humility
- Hungry, humble, and smart — always learning, always growing
- Team-first mindset — not above any task
- Cares deeply about doing things right
- Proactive and resourceful
- Calm under pressure
- Fast-paced, solutions-first, and grounded in humility
- Hungry, humble, and smart — always learning, always growing
- Team-first mindset — not above any task
- Cares deeply about doing things right
APPLY NOW
How to Apply:
1. Email us at jobs@yossig.com.
2. Attach your resume to the email.
3. In the subject line, mention the position you're applying for (if the role is currently open).
4. In the body of the email, share a brief introduction about yourself and your interest in joining our team.
5. Include a link to a 3-minute video answering these questions:
- Why this job? Why now? Why us?
- What makes you different?
- Tell me something interesting about yourself
"We look forward to seeing your application and learning more about you!"
2. Attach your resume to the email.
3. In the subject line, mention the position you're applying for (if the role is currently open).
4. In the body of the email, share a brief introduction about yourself and your interest in joining our team.
5. Include a link to a 3-minute video answering these questions:
- Why this job? Why now? Why us?
- What makes you different?
- Tell me something interesting about yourself
"We look forward to seeing your application and learning more about you!"